Welcome to Saz Music Classes! We are committed to providing you with high-quality music educational materials and instruments. To ensure a seamless shopping experience, please review our comprehensive shipping policy below. If you have any questions or require further assistance, feel free to contact our customer support team.

Order Processing

  1. Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase. Please review this information carefully and contact us immediately if any changes are necessary.
  2. Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). During peak periods, processing times may be extended. You will be notified via email if there are any delays.
  3. Backordered Items: If an item is out of stock or on backorder, we will notify you promptly with an estimated shipping date. You may choose to wait for the item, modify your order, or receive a refund for the unavailable item.

Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

  1. Standard Shipping:
    • Delivery within 5-7 business days.
    • Available for all domestic orders.
  2. Expedited Shipping:
    • Delivery within 2-3 business days.
    • Available for most domestic orders.
  3. Overnight Shipping:
    • Delivery within 1 business day.
    • Orders must be placed before 12:00 PM (noon) local time to qualify for same-day shipping.
  4. International Shipping:
    • Delivery times vary by destination, typically within 7-14 business days.
    • Customs processing may cause additional delays.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. You will see the total shipping cost at checkout before you complete your purchase.

Tracking Your Order

  1. Tracking Number: Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
  2. Order Status: You can also check the status of your order by logging into your account on our website.

Shipping Restrictions

  1. PO Boxes and APO/FPO Addresses: We currently do not ship to PO Boxes, APO, or FPO addresses.
  2. International Restrictions: Certain items may be restricted from international shipping due to local regulations or carrier restrictions. If your order is affected, we will notify you promptly.

Lost or Damaged Packages

  1. Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will initiate an investigation with the carrier and work to resolve the issue promptly.
  2. Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately with photos of the damage. We will assist you in filing a claim with the carrier and arrange for a replacement or refund.

Returns and Exchanges

For information on returning or exchanging items, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support team:

  • Call Now : 9028790543
  • Address : Saz Music Classes, B Flat 17, S.No. 11, Sai garden, Pimple Saudagar, Pimpri Chinchwad, Pune, Maharashtra, 411027

Thank you for choosing Saz Music Classes. We look forward to serving you and ensuring your musical journey is smooth and enjoyable!